NURSE-LED TRIAGE

Right care, faster

Triage Care routes patients to the right service with nurse-led screening, telephone triage and same-day prioritisation. Cut delays for GP surgeries, clinics and employers.

Rainy triage hub with phones, routing light, pulse oximeter, and misted glass corridor.

Metric 01

4.8/5

client rating

Metric 02

250+

teams supported

Metric 03

24 hrs

follow-up window

HOW IT WORKS

Four clear steps

Nurse checks that sort urgent, same-day and routine cases fast.

Sunlit nurse-led screening room with exam couch, triage handset and pulse oximeter

Practice hours

Nurse-led Screening

From £495/mo

Nurse checks that sort urgent, same-day and routine cases fast.

Triage desk with handset, headset dock, timer and storage trays in warm afternoon light

Same-day cover

Telephone Triage

From £695/mo

Clinic corridor fork with glowing route markers and open doorways guiding patient flow

Remote teams

Virtual Care Routing

From £595/mo

Macro of an empty urgent-care couch with folded blanket, timer and trolley in a quiet clinic bay.
01Priority list

Same-Day Priority

From £450/mo

Keep urgent slots open for the people who need them first.

Bedside post-discharge care corner with handset, oximeter, water glass and made bed.
0248-hour calls

Post-Discharge Calls

From £575/mo

Check patients after discharge and flag warning signs early.

Workplace health advice station with first aid tin, visor and headset dock on a sunlit counter.
03Employer plans

Workplace Health Advice

From £625/mo

Simple advice for staff, with clear next steps and safe signposting.

OUR SERVICES

Triage support for care teams

We check your call flow, patient mix, and cover needs before we plan the triage setup.

Overhead triage flatlay with stethoscope, pulse oximeter, timer and route chips on stone
01

Review Needs

We check your call flow, patient mix, and cover needs before we plan the triage setup.

Handset base, route stones, and compact clock on pale concrete, softly side-lit
02

Map The Flow

We set scripts, call rules, and handoff steps so each patient gets the right route.

Handset cradle, service bell and doorway glow on a dark shelf for live triage.
03

Go Live

Your team starts with live triage, clear notes, and support for urgent cases from day one.

Steel tray with call bell, counting beads and closed folders on a concrete surface.
04

Check Results

We review call patterns, follow-up needs, and referral rates, then adjust the plan.

CASE STUDIES

Results from real care teams

One nurse triage line Up to 300 calls a month Same-day priority rules Referral notes and signposting Monthly check-in report

Billed monthlyBilled monthly

Starter

From £495/mo

  • One nurse triage line
  • Up to 300 calls a month
  • Same-day priority rules
  • Referral notes and signposting
  • Monthly check-in report
Most popularBilled monthly

Signature

From £1,250/mo

  • Everything in Starter
  • Two nurse-led call lines
  • Post-discharge call backs
  • Virtual care routing map
  • Practice support inbox
  • Live reporting dashboard
Quarterly reviewQuarterly review

Scale

From £2,950/mo

  • All Signature features
  • Multi-site triage cover
  • Employer health advice line
  • Custom call scripts
  • Daily appointment control
  • Senior nurse review calls
  • Bespoke referral pathways

WHAT CLIENTS SAY

Trusted by care teams

Urgent calls were handled faster, and same-day slots stayed open.

Warm GP triage room with lit call tower, phone cradle, open chairs and a calm corridor threshold.

GP surgery

Same-day triage for a busy GP list

Urgent calls were handled faster, and same-day slots stayed open.

Bedside triage tools with handset, oximeter, water glass and folded blanket in soft morning light

Hospital

Follow-up calls after hospital discharge

Clinic referral trays by an open doorway, with one routed tab mid-move.

Clinic

Referral guidance for a private clinic

Workplace triage desk with headset dock, first aid tin, hard hat and refill bottle by a factory window.

Employer

Advice line for a local employer

Winter triage station with stacked handsets, warm lamp glow and frosted window in a quiet corridor.

Primary care

Winter cover for a busy practice

Macro still life of triage tools on travertine: cuff, oximeter, penlight and headset.

Telephone triage

Aisha Khan

Macro still life of headset dock, desk clock, route tokens and triage timer on a walnut control shelf.

Practice workflow

Daniel Price

Top-down still life of cuff, ear thermometer and pulse oximeter on stone tray with clinical light.

Post-discharge care

Megan Osei

Brass clock, desk phone and routing cubes on pale stone in a premium triage still life.

Employer health advice

Oliver Grant

Proof

Customer notes

Verified

Our calls were sorted faster, and our team had clear next steps from day one.

Macro still life of triage tools on travertine: cuff, oximeter, penlight and headset.

Leah Morgan

Practice Manager, Parkside Surgery

Verified

The follow-up checks helped us spot issues early and cut repeat calls.

Macro still life of headset dock, desk clock, route tokens and triage timer on a walnut control shelf.

Dr Imran Patel

GP Partner, Northgate Clinic

Verified

Patients got the right route first time, which eased pressure on our nurses.

Top-down still life of cuff, ear thermometer and pulse oximeter on stone tray with clinical light.

Sophie Wells

Operations Lead, ClearPath Health

Service area

Greater London

London, Croydon, Brent, Ealing, Hackney

Hazy dawn over London’s Thames skyline, with calm water, stone embankment, and tall towers above.

Area 01

Greater London

London, Croydon, Brent, Ealing, Hackney

Golden chalk hills and a distant cathedral spire over calm rolling fields

Area 02

South East England

Reading, Brighton, Oxford, Guildford, Kent

Golden-hour West Midlands canal with brick bridges, warehouses and calm reflective water

Area 03

West Midlands

Birmingham, Coventry, Wolverhampton, Solihull, Dudley

Terracotta quay bricks beside reflective water under a hazy North West England skyline.

Area 04

North West England

Manchester, Salford, Liverpool, Stockport, Preston

The Map

Questions

Common questions

Quick answers before visitors choose a product, service, or next step.

01What does nurse-led triage include?+

A nurse reviews symptoms by phone, spots urgent issues, and sends each case to the right care route.

02Can you help our GP surgery?+

Yes. We support GP surgeries with call handling, same-day slot rules, and clear referral guidance each week.

03Do you work with clinics too?+

Yes. We help clinics sort patient concerns, direct people to the right clinician, and keep notes clear.

04Can you call patients after discharge?+

Yes. We run post-discharge follow-up calls, check for warning signs, and flag any next steps fast for your team.

05Do employers use this service?+

Yes. We give employee health advice, so staff know when to self-care, book a GP, or seek urgent help.

06How do we start?+

Book a consultation, share your call flow, and we will map the triage steps for your team before launch.

Get triage updates

Get short notes on triage flow, follow-up calls and referral steps for UK care teams.